Many Logitech peripherals use the company’s Unifying Receiver technology. Switch Between the Unifying Receiver and Bluetooth If the mouse works correctly on another device, but not on your computer, that suggests the problem is with the computer and not the mouse or its USB receiver.ĥ. To eliminate the computer as a problem, try your mouse on a different computer or device with mouse support. In case this inexplicable mystery has stuck again, plug your mouse or its wireless receiver into a different port to see if it makes any difference. If you’ve accidentally pressed it, it’ll switch to a different profile.Įvery computer user eventually encounters the mystery of a specific USB device working on one USB port, but not another. For example, you can switch between your Mac, PC, Android device, and iPad by pressing a toggle button. Some Logitech mice let you save connection presets for multiple devices.
If you have one of these mice, then you can immediately rule out power issues as the reason your mouse isn’t working.Ģ. I have now tried other Logitech wireless devices connecting to the computer, and they all seem to be having the same problem.Some Logitech wireless mice can be used by connecting them directly using a USB cable or will continue to work wirelessly while charging. I don't seem to have similar problems with my USB-connected keyboard, just with the mouse. This has worked with this hardware in the past Until the recent rebuild, I had got around the problem by connecting the charging cable permanently to a standalone USB charger, to keep the mouse powered, and used a Logitech unifying receiver to connect the mouse to the PC wirelessly. I downloaded some software that was supposed to reestablish connections between Unifying receivers and devices I see this screen almost immediately: I do so, and almost immediately after turning it on I get the message " We were not able to pair your device in the time we expected".
The software asks me to turn the device off, then on again: I put a receiver directly into a USB port and launch the Unifying software. Since this change, no Unifying Receiver will work properly on the system.
I recently had the guts of my system moved into a new case my Microcenter, then I wiped the SSD and reinstalled a clean copy of Windows 7. Problem 2 - and this is the more recent one. As you can imagine, it's difficult to play in this state. Sometimes this will happen once in an hour, sometimes several times within five minutes. It will seemingly spontaneously disconnect, remain disconnected for several seconds - the exact time varies, but normally around ten seconds - then I will hear the "New hardware" bong, wait a few seconds, hear the bong again, wait a few seconds, then the mouse becomes available again. When the mouse is connected to the computer with the charging USB cable, its connectivity is intermittent. Problem 1 - this has been going on for a while. The mouse is designed to connect wirelessly using a Unifying Receiver, but it also has a detachable USB cable that is used for charging the mouse as well as connecting it to the PC. I'm using a Logitech G700 'wireless' mouse connected to a gaming PC, which is giving me some problems I'm not sure if it's one problem, or two separate problems manifesting through the same peripheral.